Hello dear Piero, Sure, here's a suggested reply: --- Hi Piero,Good day:-) Thank you for sharing your experience with us. We're delighted to hear that you're satisfied with our product and the level of service you received from our customer support team. It's great to know that the item arrived earlier than expected and that you found the setup instructions helpful. We're glad to hear that your younger cat has taken to the automatic litter box right away. Hopefully, with a little more time, your older cat will also grow accustomed to it. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help. Best regards,